Case Study: National Joint-Stock Commercial Bank achieves improved service availability and proactive security with NETSCOUT nGeniusONE

National Joint-Stock Commercial Bank Improved Business Service Availability with nGeniusONE

National Joint‑Stock Commercial Bank, a nationwide financial institution with over 1,000 branches, 25 million customers and more than $50 billion in revenue, depended on uninterrupted processing of millions of transactions daily. The bank faced a critical lack of visibility into network and application performance: NetOps monitored hundreds of virtual links with no alerts and had no proactive application monitoring, leaving revenue‑critical services and customer experience vulnerable and raising security concerns about unauthorized access.

To address this, the bank deployed NETSCOUT’s nGeniusONE with InfiniStreamNG on certified appliances and vSCOUT virtual honeypots to capture wire‑data, power custom dashboards, and generate proactive alerts. The solution enabled rapid detection and remediation (for example, identifying a slow LDAP server before users were affected), improved service uptime and root‑cause analysis, provided transaction‑level visibility for payments and transfers, and increased visibility into unauthorized traffic to strengthen security.