Case Study: Multinational Financial Services Organization achieves TLS 1.2 compliance and end-to-end transaction visibility with NETSCOUT nGeniusONE

Multinational Financial Services Organization Protects Encrypted Financial Transactions with NETSCOUT

This multinational financial services organization, which processes billions of electronic payment transactions worldwide, needed global end-to-end visibility to ensure transaction performance and regulatory compliance. A key challenge was validating that partner banks had migrated to TLS 1.2 to meet PCI DSS requirements and to detect encryption failures (invalid handshakes or certificates) that could disrupt or expose revenue-generating transactions across on‑premises and cloud environments.

The company deployed NETSCOUT’s nGeniusONE Service Assurance platform with a Dedicated Global Manager, InfiniStreamNG appliances, nGenius Packet Flow Switches, and a MasterCare Remote Support Engineer to instrument datacenters and cloud links and convert packet data into actionable analytics. The solution delivered consolidated TLS and performance visibility, faster mean time to restore, and ongoing “follow the sun” support—mitigating business risk, validating TLS compliance, and helping avoid downtime and potential regulatory or transaction-related losses.