Case Study: Multinational Financial Services Corporation achieves end-to-end visibility and assured transaction performance with NETSCOUT

Multinational Financial Services Corporation Protects Performance of Financial Transactions with NETSCOUT

This multinational financial services firm—managing global exchanges, marketplaces and data services with thousands of employees and over $3B in annual revenue—faced rapid growth and multiple acquisitions that left it without consistent, end-to-end visibility across its hybrid cloud. The lack of a standardized monitoring solution made it hard to assure service quality, plan capacity for unpredictable trading traffic, detect connectivity problems that can cost millions in missed or mistimed trades, and efficiently resolve customer trade disputes.

The company implemented NETSCOUT’s nGeniusONE Service Assurance platform with InfiniStreamNG appliances across consolidated datacenters to capture wire-data and deliver actionable analytics. Custom dashboards and alerts for trading protocols (FIX, ITCH, OUCH), multicast and microburst visibility, two‑click session analysis, and a burst-advisor capacity tool let teams resolve connectivity and trade disputes faster, protect end-user trading performance, mitigate business risk and save operational time.