Case Study: Metropolitan Police Agency achieves reliable mission-critical services during data center transformation with NETSCOUT

Metropolitan Police Agency Assures Services During Data Center Transformation with NETSCOUT

A large metropolitan police agency responsible for public safety and hundreds of production systems faced a major data center consolidation and upgrade to Cisco ACI SDN while needing to guarantee real‑time performance of mission‑critical services (mobile data, VoIP, databases, and laptop checks). The team required reliable before‑and‑after visibility and assurance during migration because application or network delays could directly impact officer and public safety.

The agency deployed NETSCOUT’s nGeniusONE service assurance with InfiniStreamNG appliances and nGenius 5000 packet flow switches to provide pervasive, end‑to‑end visibility and smart analytics across physical and virtual environments. NETSCOUT assured service quality through the migration, enabled faster application deployment, reduced IT and vendor costs via consolidation and standardization, and improved overall police service delivery and operational efficiency.