Case Study: Leading U.S. Healthcare Provider achieves on-time redundant data center visibility and patient-record continuity with NETSCOUT nGeniusONE

Meeting Project Timelines for Redundant Data Center Introduction with Visibility

A leading U.S. healthcare provider serving roughly 9 million patients across dozens of hospitals and outpatient sites needed to add a redundant data center after a nearby natural disaster threatened its primary site. The IT team’s challenge was to replicate electronic medical records and application services efficiently and error‑free — handling initial bulk transfers and daily updates while avoiding dropped packets, capacity shortfalls, and compliance risk.

They deployed NETSCOUT’s nGeniusONE service assurance platform with InfiniStreamNG appliances and nGenius 5100 packet flow switches at the WAN edge to monitor replication traffic (scalable to 100GbE). Real‑time visibility, alerts, and session analysis let teams troubleshoot quickly, meet project timelines, improve MTTR, and support capacity planning and compliance — ensuring continuous, up‑to‑date patient records and business continuity.