Case Study: Medium Health Care Company achieves 25-49% reduced business risk and improved service performance with NETSCOUT nGeniusONE Platform

Medium Health Care Company - Customer Case Study

A medium-sized, anonymous health care company faced growing service-assurance challenges as it moved to cloud and virtualized environments: they needed to understand current and future capacity utilization, get contextual analysis of applications and digital services, and quickly identify root causes of performance problems and anomalous behavior.

The company deployed the NETSCOUT nGeniusONE service-assurance platform (including InfiniStream appliances, nGeniusPULSE for Cloud and ASI technology) and found it significantly better than alternatives. NETSCOUT helped them measure and manage IT infrastructure, reduced business risk and improved service performance by 25–49%, and delivered payback in improved customer experience and operational efficiencies within 12–18 months (with increased collaboration benefits taking longer).