Case Study: Leading Medical Supplier achieves complete visibility into distribution facilities with NETSCOUT

Medical Supplier Gains Complete Visibility Into Distribution Facilities With NETSCOUT

A leading medical supplier with a nationwide distribution network and recent acquisitions faced blind spots after merging IT environments: a legacy InfiniStream at one facility only supported post‑incident PCAP exports and couldn’t passively monitor high‑volume traffic for proactive nGeniusONE analytics. A service outage at that site exposed the risk to order fulfillment, forced costly reconciliation work, and highlighted the need for a consistent, enterprise‑wide visibility and monitoring footprint.

NETSCOUT and the supplier implemented a standardized solution—nGeniusONE server appliances, InfiniStreamNG software appliances (40GB), nGenius PFOS on Certified 5000 Series packet flow switches, and vSTREAM virtual appliances—to deliver unified visibility across on‑premises, cloud and virtual environments. The deployment enabled proactive monitoring and real‑time dashboards, faster root‑cause troubleshooting without PCAP exports, executive service visibility, reduced IT silos and operating costs, and a future‑proofed architecture that improves MTTR and order‑fulfillment reliability.