Case Study: Large North American Manufacturer achieves reduced MTTR and improved IIoT & application performance at global plants with NETSCOUT

Manufacturer Achieves Quality IT Performance at Plants with NETSCOUT

A large North American manufacturer of household and industrial electrical products with dozens of global factories faced frequent slowdowns and outages at distributed plants that relied on locally hosted “network in a box” VMware ESX environments. Because many remote sites ran critical production and bar‑code applications locally, the company lacked visibility into network and application performance, causing unclear root causes, delayed fixes, and production disruptions.

The company extended its existing NETSCOUT deployment—nGeniusONE with InfiniStreamNG—by rolling out vSTREAM virtual appliances at remote factories to capture wire traffic and deliver ASI-based “smart data” locally. The solution gave NetOps real‑time visibility into plant services, reduced mean time to resolve incidents, improved collaboration between networking and manufacturing, enabled evidence‑based IT budgeting, and allowed consolidated global reporting and trend analysis.