Case Study: Leading Pharmaceutical Company achieves 4:1 performance gains, reduced CAPEX/OPEX and improved network visibility with NETSCOUT nGeniusONE

Leading Pharma’s Open Compute Initiative Leads to Software-Based Service Assurance Solution

This leading pharmaceutical benefits manager — supporting tens of millions of members with over 1 billion prescriptions annually and 20,000+ employees — needed better, more flexible network visibility to protect mission‑critical services. A new open‑compute initiative exposed the limits of the legacy multi‑vendor monitoring and proprietary packet broker hardware: costly updates, rigid scaling, and rising CAPEX/OPEX threatened the company’s ability to maintain real‑time service availability across its primary data center, 30+ distribution sites and newly acquired business units.

The company adopted NETSCOUT’s single‑vendor COTS approach: the nGeniusONE Service Assurance platform with InfiniStreamNG appliances, nGenius 5000 packet flow switches and Fabric Manager, leveraging ASI to produce real‑time smart data at collection. The consolidated solution reduced silos and vendor overhead, improved packet visibility and manageability, and delivered superior performance — the ISNG smart data platform outperformed a competitor’s traditional appliance by about 4:1 (peaking 6:1), improving real‑time monitoring and operational efficiency across the organization.