Case Study: Leading Financial Company achieves restored investor service delivery and maximized service-edge visibility with NETSCOUT nGeniusONE and InfiniStreamNG

Leading Financial Maximizes NETSCOUT Service Edge Monitoring Across Multi-National Operations

A century-old financial services firm faced growing service-edge visibility gaps as it expanded through acquisitions and shifted to a hybrid, work‑from‑home model. Increased VPN/VDI use, new Wi‑Fi segments, merged corporate networks, on‑site application slowdowns, and a need for better market‑data and packet‑capture visibility threatened employee productivity and timely service to investors.

IT extended its existing NETSCOUT deployment—leveraging nGeniusONE and InfiniStreamNG (including an ISNG 2600 at a remote office)—to deliver end-to-end, hop-by-hop visibility across client, network and data‑center edges. The single-vendor approach sped troubleshooting, resolved performance issues, closed Help Desk tickets, restored premium service for investors and employees, and maximized ROI.