Case Study: iWeb maximizes data center uptime and customer satisfaction with NETSCOUT’s Peakflow SP

iWeb Maximizes Data Center Uptime and Customer Satisfaction with Peakflow SP

iWeb Technologies, a Montreal-based hosting and data center operator serving 20,000 customers across 145 countries with four data centers and 10,000 servers, faced frequent distributed denial-of-service (DDoS) attacks that threatened multi-tenant availability and caused collateral downtime. The company needed faster, more precise detection and mitigation to protect customer services and reduce the operational burden of managing attacks.

iWeb deployed Arbor Peakflow SP to analyze IP flow, detect anomalies, and automatically generate mitigation controls. The solution cut detection time from up to 20 minutes to minutes, reduced manpower and remediation time, improved service availability, strengthened customer relationships through proactive support, and ultimately helped increase revenue.

iWeb

Olivier Legault

Marketing Director