Case Study: Leading Government Organization achieves lower MTTR and assured data center performance with NETSCOUT nGeniusONE Service Assurance

IT Team Ensures Quality Performance and Lower MTTR for New Data Center

A large government agency supporting hundreds of thousands of employees, contractors and citizens planned a new private data center to host critical applications and connectivity. With a new network, communications tools and business apps coming online, the IT and NetOps teams required proactive, packet‑based visibility and monitoring to assure network, application and user‑experience performance and to be included as a design requirement for vendors.

They implemented NETSCOUT’s nGeniusONE service assurance with InfiniStreamNG 9800 appliances to capture “smart” packet data and scale across 10–100Gb links and growing traffic volumes. The deployment delivered end‑to‑end visibility, system‑wide analysis and faster troubleshooting, reducing MTTR and ensuring high-quality service delivery for employees, contractors and constituents while also supporting future growth and security forensics.