Case Study: Leading Insurance and Financial Services Company achieves real-time visibility and proactive monitoring with NETSCOUT

Insurance Leader’s Business Growth and Next-Generation Technology Rollouts Assured by NETSCOUT Real‑time Visibility

A leading European insurance and financial services company — offering health and life insurance, pensions and savings — grew rapidly through acquisitions and organic sales, expanding to 400+ sites. That growth exposed IT challenges: network blind spots, reactive troubleshooting, and the need to support contact centers, SDN and VMware virtualized platforms while protecting transaction-sensitive customer services.

The company deployed NETSCOUT’s nGeniusONE with ASI-powered InfinistreamNG, packet flow switches, virtual collectors and vSTREAM to create a unified smart-data source and single-pane dashboards. The solution delivered real-time, proactive visibility across data center, cloud, UC and SIP-trunked contact-center environments, reducing MTTR, enabling capacity planning for acquisitions, and improving the reliability of customer financial transactions.