Case Study: Large US Manufacturing Conglomerate Company achieves 75% MTTR reduction and 90% fewer assembly-line stoppages with NETSCOUT Omnis Cyber Intelligence

Improving SOC Productivity with Splunk and NETSCOUT OCI

A large U.S. manufacturing conglomerate with decades of acquisitions faced a patchwork IT and security environment: multiple EDR tools and siloed UIs made alert review slow and error‑prone, analysts had no easy way to search for packet‑level evidence, and the SOC suffered extended mean time to respond (with outages risking roughly $100,000/hour in lost revenue).

The company deployed Splunk Enterprise to consolidate and normalize alerts into a single custom dashboard and linked it directly to NETSCOUT’s Omnis Cyber Intelligence for fast packet‑level searches. Automated ticket creation and OCI lookups streamlined tier‑1 workflows, yielding a ~75% reduction in MTTR, 90% fewer assembly‑line stoppages, a >250% ROI, and improved true‑positive visibility for faster, more effective incident response.