Case Study: a leading North American technology company improves remote manufacturing visibility with NETSCOUT Visibility as a Service

Improving Remote Manufacturing Operations With NETSCOUT Visibility as a Service

A leading North American technology company, which manufactures specialized technology, faced challenges with visibility into its remote manufacturing sites and the performance of its mission-critical devices. Their existing multi-vendor monitoring tools were insufficient, frustrating their IT teams who needed better insight into WAN utilization, NetFlow traffic, and device health to assure operational integrity. They sought a solution to improve visualization and monitoring outside their primary data centers.

The company selected NETSCOUT to implement a single-vendor solution featuring the nGeniusONE Service Assurance platform and nGeniusPULSE with nPoint sensors for comprehensive traffic visibility and synthetic testing. Leveraging NETSCOUT's Visibility as a Service (VaaS) for expert support, the solution provided enhanced reliability for remote operations. The results included reduced capital and operational expenditures, faster time to value, and a decreased risk of disruptions to product delivery, regulatory compliance, and customer satisfaction.