Case Study: Western U.S. Healthcare Company achieves IoT protection and network packet visibility with NETSCOUT

Healthcare Protects IoT devices With Network Packet Visibility

A large Western U.S. healthcare system supporting more than 20 hospitals, 150 clinics and over 40,000 clinicians faced rising security threats during the COVID‑19 pandemic, with an expanded attack surface from thousands of distributed IoT devices (phones, tablets, smart beds, carts). Their NetOps and SecOps teams needed reliable packet-level visibility to investigate incidents and protect clinical applications and connected devices without disrupting care.

They deployed NETSCOUT’s nGeniusONE service assurance, InfiniStreamNG appliances and distributed nGenius 5010 Packet Flow Switches to tap strategic network locations and forward filtered packet streams to both performance management and IoT security tools. The solution delivered the required packet visibility, reduced cyber risk to IoT devices, and simplified vendor management—optimizing investment value and helping ensure continuous availability of critical clinical applications and devices.