Case Study: Top-Ranked Academic Medical Center achieves comprehensive service assurance and security with NETSCOUT

Healthcare Assures Services with NETSCOUT Performance and Security Visibility

A top-ranked academic medical center with multiple hospitals, clinics, and a Level 1 trauma center needed reliable network and application performance to support patient care and clinical staff. They faced limited end-to-end visibility across their distributed campus and required longer packet-data retention to support security incident response and assure availability of critical applications like Epic and VoIP.

To address this, the IT team expanded its NETSCOUT deployment—adding nGeniusONE, InfiniStreamNG appliances (including ISNG 9800), nGenius 5000 packet flow switches, Omnis Cyber Intelligence/Adaptors, and Visibility as a Service—while extending packet storage and coverage. The packet-based, single-vendor solution provided unified performance and security visibility, speeding troubleshooting and incident response for patient-impacting services and delivering cost, time, and vendor-management efficiencies.