Case Study: Government Agency achieves real-time network-edge visibility for Equinix Co‑Lo and Office 365 rollouts with NETSCOUT

Government Agency Gains Network Edge Visibility to Manage Co-Lo and Office 365 Rollouts

A large government agency running a vendor-agnostic hybrid IT environment — with AWS, Azure, Google Cloud, thousands of remote locations, and expanding co‑located data centers — needed real‑time visibility as it rolled out Microsoft Office 365 and established services at two Equinix co‑lo sites. With a tight timeline and 40G network requirements, IT leadership knew they would be “flying blind” without additional edge monitoring to track traffic handoffs between co‑los, ISPs, cloud platforms, and Office 365.

The agency deployed NETSCOUT’s nGeniusONE service assurance platform and InfiniStreamNG appliances with extended storage at the two co‑lo facilities. This provided network‑edge visibility to pinpoint and resolve an Office 365 (Outlook) performance issue, validated multi‑vendor SLAs, captured forensic packet data for troubleshooting, and ensured reliable remote access to productivity resources during the agency’s rapid COVID‑19 workforce transitions.