Case Study: Leading Government Agency achieves assured citizen service performance and accelerated time-to-value with NETSCOUT

Government Agency Assures Performance Quality During Cloud Migration

A regional government IT agency that delivers network, applications, unified communications and cloud services for dozens of bureaus and about ten million citizens faced growing complexity as it modernized—migrating applications to Azure and AWS, redesigning core networks to SD‑WAN, and upgrading Internet links. These digital transformations exposed gaps in performance visibility and left the agency needing to assure end‑user experience before and after citizen‑impacting migrations while its legacy tools proved inadequate.

The agency selected NETSCOUT’s integrated nGenius solution—nGeniusONE, InfiniStreamNG appliances, nGenius for Flows, PFOS-enabled packet brokers, and nGenius collectors—supported by NETSCOUT Visibility as a Service (VaaS). This delivered single‑pane visibility across packet and NetFlow data, accelerated deployment with managed‑service support, reduced mean time to resolve, improved vendor collaboration and capacity planning, and ultimately protected application performance throughout the cloud migration.