Case Study: Multi-billion-dollar High-tech Global Manufacturing Company achieves improved application performance and full IT visibility with NETSCOUT nVaaS

Global Manufacturer Benefits from Quality Performance of DX Technologies

This multi‑billion‑dollar global high‑tech manufacturer with 30,000 employees across 15+ countries was modernizing its network—moving many sites from 1 Gb to 10 Gb and adopting SaaS and unified communications (Office 365, Skype for Business, Polycom)—but lacked the people, processes and visibility to proactively monitor performance. As deployments grew more complex, data‑collection gaps and limited IT resources made it hard to isolate and resolve user‑impacting issues quickly.

NETSCOUT deployed a standardized visibility solution—nGeniusONE, InfiniStreamNG, nGeniusPULSE (hardware and virtual nPoints), Packet Flow Switches—and provided nVaaS managed services to configure dashboards, synthetic tests and 24/7 monitoring. The result was improved delivery and performance of key applications (notably Skype for Business and a critical custom app), faster mean‑time‑to‑knowledge, consolidated tooling and vendor management, and freed IT resources to focus on innovation and better capacity planning.