Case Study: Fortune 500 Banking Company achieves 50–79% reduction in business risk and improved service performance with NETSCOUT nGeniusONE Platform

Fortune 500 Banking Company - Customer Case Study

A Fortune 500 banking company faced service-assurance challenges across its digital estate and needed to quickly identify root causes of performance problems for UC&C, cloud, virtualization and IoT while reducing business risk from new digital services. The firm prioritized continuous monitoring and real-time analytics and evaluated several vendors, including SolarWinds and Gigamon, before selecting NETSCOUT.

They deployed the NETSCOUT nGeniusONE platform with InfiniStream appliances, nGenius PULSE for cloud, UC&C monitors and ASI technology to gain holistic visibility. The customer rated NETSCOUT best-in-class across multiple areas, reported a 50–79% reduction in business risk, and achieved payback on improved customer experience within 12–18 months while gaining confidence managing cloud, UC&C, security and IoT changes.