Case Study: Fortune 100 Multinational Conglomerate Company achieves 50–79% business risk reduction and 80–100% service performance improvement with NETSCOUT nGeniusONE

Fortune 100 Multinational Conglomerate Company - Customer Case Study

A Fortune 100 multinational industrial manufacturing company (name withheld) needed better service assurance as it scaled digital initiatives: they wanted to understand capacity utilization and future needs, gain situational awareness via service‑centric dashboards, and quickly identify root causes of performance issues. The firm evaluated multiple vendors, including CA, Splunk, Riverbed, ExtraHop and HP, before selecting NETSCOUT.

They deployed the NETSCOUT nGeniusONE platform with InfiniStream appliances and nGeniusPULSE for cloud to provide continuous monitoring and real‑time analytics. According to a TechValidate survey, the solution was rated significantly better than alternatives, reduced business risk by 50–79%, improved service performance by 80–100%, and delivered payback in improved customer experience, operational efficiency and collaboration within 6–12 months.