Case Study: Large Financial Services Firm achieves end-to-end visibility and reduced MTTR with NETSCOUT nGenius Solutions

Financial Services Leader Expands Data Centers to Assure User Experience Quality with nGenius Solutions

A large global financial services firm expanding its private and colocation data centers experienced unexplained application slowdowns and customer-facing performance complaints. The IT team struggled for months with visibility gaps across a complex, distributed environment, and the root cause — packet loss at a firewall — only became apparent after the application went into production.

NETSCOUT deployed nGeniusONE with InfiniStreamNG and vSTREAM appliances to provide packet‑level instrumentation across data centers, WAN edges, cloud and colo sites. This eliminated blind spots, shortened mean time to repair, enabled proactive performance monitoring, and improved capacity planning — restoring application performance and assuring high-quality user experience during the firm’s global expansion.