Case Study: North America-Based Financial Services Company improves remote branch performance and accelerates issue resolution with NETSCOUT

Financial Services Company Successfully Adds Acquisition to Network

A North America-Based Financial Services Company was expanding rapidly through organic growth and acquisitions, which created a need for stronger service assurance and better visibility into remote branch performance. Using NETSCOUT’s nGeniusONE platform, the company needed to replace legacy tools and improve monitoring of business applications, network complexity, and end-user experience across newly acquired and remote locations.

NETSCOUT implemented the nGeniusONE Service Assurance platform with InfiniStreamNG software appliances, Packet Flow Switches, nGeniusPULSE hardware nPoints, and dedicated Remote Site Engineer support. As a result, the company reduced time to isolate Priority 1 issues, improved application and branch-office user experience, identified bandwidth shortfalls with third-party WAN providers, and gained better data for budgeting, planning, and executive decision-making.