Case Study: a North America-based financial services company gains reliable visibility with NETSCOUT Packet Flow Switch

Financial Services Company Gains Reliable Visibility with NETSCOUT Packet Flow Switch

A North America-based financial services company faced a significant challenge when a legacy packet flow switch failure caused a critical outage, disrupting customer access to its website and vital account information. The previous vendor provided poor support, forcing the financial services company to seek a more reliable solution from its existing partner, NETSCOUT.

NETSCOUT implemented its nGenius 3900 Series Packet Flow Switch, which utilizes passive external taps to eliminate the previous point of failure. This provided reliable visibility into the company's data center environment and was seamlessly integrated with the existing nGeniusONE service assurance platform. The NETSCOUT solution proved to be more cost-effective, dramatically reduced management costs by having a single vendor, and established a trusted partnership through exceptional customer support.