Case Study: Financial Services Company (International Stock Exchange) reduces downtime and speeds resolution during data center transformation with NETSCOUT nGeniusONE

Financial Services Company Assures Services to Customers & Employees During Data Center Transformation

This international stock exchange and financial information company — a developer of high-performance trading platforms and market software — faced rapid growth from new customers and acquisitions while migrating to a new Cisco ACI data center and public cloud (AWS). The IT team needed consistent visibility and security across multiple global data centers and customer-facing networks, but a heterogeneous mix of technologies and vendors blurred responsibility boundaries and lengthened troubleshooting times.

The company deployed NETSCOUT’s nGeniusONE service assurance with InfiniStreamNG appliances and nGenius 5100 packet flow switches to convert wire data into real-time performance metrics and distribute traffic for monitoring. This delivered end-to-end visibility for triage and real-time troubleshooting of trading, FIX, market data, Citrix and Exchange services, reducing MTTK/MTTR and downtime, simplifying the monitoring toolset, and improving capacity planning and cross-team collaboration.