Case Study: Leading Energy Company achieves assured LTE performance and end-to-end visibility with NETSCOUT

Energy Company Implements Monitoring to Assure LTE Performance

A U.S.-based energy utility serving millions of electric and natural gas customers across urban and rural areas needed to roll out a private LTE network to support smart meters, pole-mounted sensors, SCADA links, and mobile field crews. With multiple vendors and a high dependence on digital services, the company required assurance that LTE would deliver reliable, high-quality communications from day one — both pre- and post-production.

They deployed NETSCOUT’s nGeniusONE service assurance suite with InfiniStreamNG on Certified 9800 appliances, ISNG for RAN, nGenius 3400 collectors, Session Analyzer, and Packet Flow OS/PFS monitoring on 5100 switches to provide packet-based, real-time visibility and Smart Data across RAN and core. Implemented alongside the LTE rollout, this solution enabled pre-production validation, faster time-to-knowledge and resolution, and sustained high-quality service delivery for employees, customers, substations, and field operations while supporting operational cost goals.