Case Study: Global Vehicle Manufacturer reduces MTTR and gains end-to-end visibility with NETSCOUT nGeniusONE and InfiniStreamNG

Driving Visibility for a Vehicle Manufacturer’s Multi-tiered Applications

A 75‑year‑old global vehicle manufacturer with hundreds of thousands of employees and dozens of plants worldwide needed deeper visibility into its IT estate as it modernized. Its NetOps team found their NetFlow‑based tool couldn’t pinpoint root causes across multi‑tier production, inventory and customer‑facing applications (the top 50 apps) or provide scalable assurance for voice, video and business data services.

They deployed NETSCOUT’s nGeniusONE service‑assurance platform with InfiniStreamNG appliances (using ASI) in their 10Gb/40Gb data centers, turning wire traffic into “smart” data and delivering a single pane‑of‑glass from dashboard to packet. The solution provided real‑time and historical analysis of multi‑tier application performance and underlying dependencies (DNS, AD, middleware), lowered MTTR by enabling faster root‑cause identification, and reduced capex/opex through fewer devices and a single vendor.