Case Study: Department of Defense Agency achieves enhanced operational visibility and user experience with NETSCOUT nGeniusONE

DoD Agency Enhances Visibility Into Operations and User Experience With NETSCOUT

A Department of Defense intelligence agency providing specialized national security services faced growing visibility and user-experience challenges as remote and mission-critical operations evolved. Their existing tools were not delivering the continuous, end-to-end monitoring, real-time impairment awareness, rapid triage workflows, or packet-level historical analysis required, so the agency sought a vendor-neutral, enterprise-grade solution to improve ROI across a diverse, multi-vendor environment.

The agency deployed NETSCOUT’s nGeniusONE service assurance platform, InfiniStreamNG appliances for real-time “smart data,” and nGenius 5000 packet flow switches to support 100GB networks and feed downstream tools. This combination delivered unified, application-layer and packet-based visibility, faster root-cause analysis, improved user experience, and enhanced monitoring of mission-critical technologies while increasing the effectiveness and ROI of existing security and performance tools.