Case Study: County Government IT Agency achieves end-to-end SD-WAN and application performance visibility with NETSCOUT

County Government Ensures Network and Application Performance with NETSCOUT Visibility

A county government IT agency and longtime NETSCOUT customer needed consistent, end-to-end visibility into network and application performance across distributed departments, data centers and internet connections. They faced gaps monitoring VoIP and UCaaS call quality, SD-WAN traffic flows and bandwidth for capacity planning while balancing budgetary constraints.

By expanding NETSCOUT instrumentation—InfiniStreamNG appliances, nGeniusONE and nGeniusPULSE nPoints with ASI-generated Smart Data—the county gained vendor-agnostic, packet-level visibility and active user-experience testing. This delivered faster troubleshooting and reduced MTTR, eliminated vendor finger-pointing, improved bandwidth and capacity planning, and ensured high-quality voice, video and SD‑WAN/internet performance countywide.