Case Study: Large Carrier Service Provider achieves automatic 5G coverage-gap detection and reduced OPEX with NETSCOUT TrueCall

Close Coverage Gaps In Your 5G Network

A large Tier 1 carrier preparing to launch 5G Non‑Standalone (NSA) found that 26% of subscribers were excluded from 5G coverage despite extensive drive testing and planned measurement thresholds. The operator needed a fast, scalable way to identify and close coverage gaps so it could launch 5G confidently and reduce the operational cost of testing.

The carrier deployed NETSCOUT TrueCall Geo‑Analytics, which produced near‑real‑time heatmaps to automatically pinpoint coverage gaps, recommend antenna azimuth/tilt adjustments, and identify locations needing additional cells. As a result, the CSP minimized drive testing, cut OPEX, automatically identified 5G coverage gaps, and launched 5G with confidence.