NETSCOUT
538 Case Studies
A NETSCOUT Case Study
This global biotech leader—with more than 25,000 employees across 90 countries and 500+ remote sites—needed to bring hundreds of third‑party and internal applications in‑house to 10–15 colocation centers to cut costs and regain control. The IT organization’s key challenge was ensuring those SaaS and data‑center apps remained available and performant for end users after the migration, requiring user‑centric visibility across a highly complex, distributed network.
NETSCOUT provided nGeniusPULSE with hardware and virtual nPoint probes plus nVaaS managed support to run synthetic Web tests and Business Transaction Tests across remote sites, colocation facilities and cloud zones. This monitoring and 24x7 expert troubleshooting accelerated the rollout, ensured seamless end‑user access, reduced mean time to resolve issues, and freed the IT team to focus on strategic priorities while improving collaboration with colocation vendors.
Biotech Company