Case Study: Global Financial Services Company achieves end-to-end application performance visibility with NETSCOUT nGeniusONE

Bank Assures Trading Apps and Operations Services With nGeniusONE

This long-standing global financial services company—one of the largest in its region—serves millions of customers across thousands of branches, ATMs, contact centers and digital channels in Latin America. Facing a legacy service-assurance tool at end of life, the CTO and global communications director needed a new solution to ensure high-performance, low-latency delivery for trading and consumer banking applications and to support future digital transformation.

They selected NETSCOUT’s nGeniusONE with InfiniStreamNG (6900/2600) appliances and nGenius 3400 collectors to capture real-user packets and NetFlow across branches, data centers and AWS. The single-pane-of-glass, vendor-independent visibility improved troubleshooting, capacity planning and performance assurance for trading and SaaS apps, protected productivity and customer service, and reduced vendor complexity and operational costs.