Case Study: Automotive Financial Services Organization achieves end-to-end application visibility and protects business revenue with NETSCOUT nGeniusONE

Automotive Financial Services Organization Protects Business Revenue with NETSCOUT

This global automotive financial services organization — supporting millions of customers through banking, financing, leasing, insurance, and fleet services — needed to restore end-to-end visibility after moving to a new, more secure datacenter. Tightened DMZ policies and a virtualized environment made access-level monitoring difficult, putting Citrix-published desktops and revenue‑generating applications (Oracle and an in-house dealer financing app) at risk and creating a business-critical need to ensure uptime.

The company deployed NETSCOUT’s nGeniusONE with Global Manager, InfiniStreamNG appliances, and nGenius Packet Flow Switches to convert packet data into ASI “smart data” and extend visibility across the new datacenter. The solution enabled transaction tracing from Citrix to database, faster root-cause identification, reduced MTTR, proactive issue isolation, and improved uptime and reporting for critical revenue-generating applications.