Case Study: American Water achieves real-time internal threat detection and over $1M savings with NETSCOUT (Pravail NSI)

American Water Saves Over One Million Dollars Fighting Malware Threats

American Water, North America’s largest water services provider with 9,000 employees serving 18 million people, faced limits in its existing IDS, firewalls and segmentation after a worm outbreak exposed their inability to detect zero-day worms, insider misuse and other internal threats. The security team needed network-wide visibility and relational anomaly detection to proactively identify and respond to threats without redesigning the network.

They deployed Arbor Pravail NSI non-invasively to add behavioral, real-time detection and automated response across the enterprise. Pravail NSI gave full-network visibility, enabled rapid containment of worms and anomalies, cut malware cleanup and downtime, removed the need for around-the-clock top-level response, and produced over $1 million in operational savings in two years.

American Water

Bruce Larson

Security Director