Case Study: U.S. Federal Government Agency achieves end-to-end visibility, time and cost savings with NETSCOUT nGeniusONE

Agency Saves Time and Money with Holistic nGeniusONE Solution

A large U.S. federal agency with tens of thousands of employees across more than 20 locations struggled with multiple, disjointed service-assurance tools that prevented end-to-end visibility and made it difficult to troubleshoot Oracle and Microsoft Exchange issues between regional offices and centralized data centers. Managing several vendors also drove up operational complexity, maintenance costs, and time to resolution.

The agency standardized on NETSCOUT’s nGeniusONE platform (with a standby server) and deployed InfiniStreamNG appliances in regional offices to provide unified NPM and APM across the entire communications path. The single-vendor solution cut costs and complexity, lowered MTTR by pinpointing root causes from regional sites to the data center, and improved IT productivity and collaboration while extending the value of their nGeniusONE investment.