Case Study: Large Government Agency achieves reliable hybrid cloud application performance and faster MTTR with NETSCOUT

Agency Assures Application Performance In Hybrid Cloud Environment

A large government agency with thousands of employees across hundreds of offices faced growing complexity after migrating applications between a private data center and AWS and routing users through Equinix co‑locations and VPNs. Workplace volatility from remote-to-office shifts, dependence on SaaS and custom transportation apps, and the need to troubleshoot co‑lo bottlenecks made consistent application performance, availability, and end‑user experience difficult to assure.

The agency deployed NETSCOUT’s visibility suite — including InfiniStreamNG 9800 appliances, vSTREAM virtual appliances, nGeniusONE (with Omnis Cyber Investigator), nGenius for Flows, nGenius 3400 Collectors, and nGeniusPULSE with nPoints — to combine packet, NetFlow, SNMP and synthetic test data into a single pane of glass. This proactive, end‑to‑end visibility validated cloud migrations, gave early warning of digital experience issues, reduced MTTR, improved vendor and internal collaboration, and maintained high performance, availability and security across the hybrid environment.