NETSCOUT
538 Case Studies
A NETSCOUT Case Study
This leading Midwest retail bank—operating branches, ATMs, online banking, a 24/7 contact center and mobile app—faced rising operating costs from running critical customer-facing and back-office applications on legacy mainframes. IT committed to refactoring those apps for a cloud-ready, virtualized staging environment but lacked the visibility and real-time monitoring needed to baseline performance and avoid migration delays.
The bank expanded its NETSCOUT footprint—deploying nGeniusONE, InfiniStreamNG software appliances, Packet Flow OS on packet brokers, and NETSCOUT Visibility as a Service (nVaaS) for remote deployment and tuning—to deliver vendor-agnostic, real-time monitoring across mainframe, data center and staging environments. This provided the performance baselines and steady-state assurance required for successful refactoring and cloud migration, improved VoIP and Salesforce monitoring, and maintained reliable customer service and transaction processing.
Leading Bank