Case Study: Leading Media Company achieves flawless real-time live-stream quality and executive event visibility with NETSCOUT

Achieving Elusive Live Streaming Video Quality With NETSCOUT

An internationally renowned media company that streams live events and films struggled with unexplained packet/frame loss that degraded live replay quality and lacked visibility into traffic at Equinix co‑location sites. Executives also required event‑by‑event post‑broadcast quality reporting to assure subscribers and partners of flawless presentations.

The company expanded its NETSCOUT deployment—nGeniusONE, InfiniStreamNG appliances, and NETSCOUT Visibility as a Service—adding 40 Gb ISNGs at three Equinix co‑los, monitoring multicast encoder feeds and using ASI smart data with customized dashboards to capture MPEG‑TS live stream packets. This enabled root‑cause analysis of jitter, latency, and packet loss, improved live and replay video quality, and delivered real‑time and post‑event executive reporting across each broadcast.