Case Study: Salmon Health & Retirement improves SNF quality and operations with Net Health’s PointRight

SALMON Health and Retirement Adopts PointRight to Tackle Key Operational Issues Facing SNF + LTC Today

Salmon Health & Retirement, a family-owned operator of skilled nursing and long-term care facilities, faced industry-wide challenges including chronic underfunding, inflation, and staffing shortages. These issues made it difficult to profitably maintain their high standards of care. To tackle these operational hurdles, they adopted the PointRight analytics solution from Net Health to specifically manage hospital readmissions, prepare for surveys, optimize staffing, and improve census levels.

The Net Health PointRight solution provided a single, trusted source of data that enabled Salmon to proactively manage quality measures, reduce readmissions, and achieve exceptional Five-Star ratings. The measurable results included maintaining an average 4.5-star rating across all facilities, performing above benchmarks on readmissions, and securing the highest network participation rate in the state. By using PointRight’s analytics, Salmon optimized its census and solidified its reputation for quality, allowing it to thrive in a turbulent market.

Salmon Health & Retirement

Andrew Salmon

Executive Director and Chief Future Officer