Case Study: Jupiter Medical Center boosts online reviews and search visibility with Net Health’s Patient Engagement Marketing

Net Health’s Patient Engagement Marketing Solution Boosts Jupiter Medical’s Online Presence

Jupiter Medical Center's rehab therapy locations faced the challenge of a weak and inaccurate online presence. With no dedicated marketing staff, they had few reviews, incorrect directory listings, and low ratings that misrepresented their high quality of care. This hindered their ability to attract new patients and compete effectively online. To address this, they turned to Net Health and its Patient Engagement Marketing solution.

Net Health provided an automated tool that integrated directly with the center's EHR, allowing staff to easily request reviews from satisfied patients. The results were significant and rapid. Within 30 days, their Google rating jumped from 3.4 to 4.7, reviews increased from under 5 to nearly 40, and their information was corrected in over 80 directories. This solution from Net Health gave Jupiter Medical Center a top search result position that truly reflects their service quality.

Jupiter Medical Center

Kristi Edwards

Director of Rehabilitation Services