Case Study: Mid South Rehab Services boosts outpatient outcomes and patient satisfaction with Net Health FOTO

Mid South Rehab Services - Customer Case Study

Mid South Rehab Services, a multi-disciplinary therapy provider, faced a challenge in its outpatient settings, lacking a robust system for electronic, standardized, and risk-adjusted patient outcome measures. This gap made it difficult for staff and executives to make data-driven decisions to improve growth and efficiency. Net Health's FOTO Patient Outcomes system was identified as the solution to this problem.

The implementation of Net Health's FOTO provided real-time data on treatment effectiveness and patient satisfaction. The results were significant, including a jump in survey completion rates from 60% to over 80%, increased patient and therapist engagement, and valuable new marketing opportunities. The solution provided easy-to-digest reports and an executive dashboard, enabling better decision-making and rewarding high-performing staff.

Mid South Rehab Services

Mark Buckley

VP of Clinical Operations