Case Study: East Liverpool City Hospital achieves fewer billing errors and better ROI with Net Health Therapy

East Liverpool City Hospital Streamlines Hospital Administration with Net Health Therapy for Hospital Outpatient

East Liverpool City Hospital, a small Ohio-based facility, faced significant challenges with its legacy rehab therapy EHR system from Net Health. The hospital's staff was burdened by high documentation errors, lost revenue, and low efficiency, spending excessive time on manual billing and clinical reports which led to widespread staff dissatisfaction.

The hospital implemented Net Health Therapy to address these issues. The solution provided guided workflows and streamlined billing processes, which virtually eliminated reporting errors and sped up claims. As a result, Net Health helped the hospital achieve nearly zero billing errors, a substantial increase in ROI, and improved staff retention, allowing clinicians to focus more on patient care.

East Liverpool City Hospital

Aaron Kubistek

Director of Rehabilitation