Case Study: New York City Department of Environmental Protection achieves a 90% faster shift of 2,000 employees to remote work with Nerdio Manager for WVD from Nerdio

NYC DEP transitions 2,000 employees to remote work with Nerdio Manager for Enterprise

The New York City Department of Environmental Protection (NYC DEP) faced an urgent need to shift thousands of staff to remote work during COVID‑19 while maintaining security, scalability, and performance across its 19 business units. To accomplish this without new hardware, NYC DEP turned to Nerdio Manager for WVD (Windows Virtual Desktop) alongside Azure AD tools to replace slow VPN access and support rapid provisioning.

Nerdio implemented Nerdio Manager for WVD to automate and centrally manage the agency’s WVD deployment, enabling NYC DEP to move roughly 2,000 employees to remote work in days—90% faster than VPN—and reach about 90% more employees than legacy systems. The Nerdio solution cut account provisioning from four‑and‑a‑half weeks to three hours, consolidated hosts (e.g., 21 hosts for ~1,000 users), and delivered faster scaling, MFA/conditional access security, and improved operational resiliency.

New York City Department of Environmental Protection

Cecil McMaster

Deputy Commissioner for Business Information Technology