Case Study: Managed Services IT achieves 3x technician productivity and streamlined Azure deployments with Nerdio

MSP Revolutionizes IT Service Delivery with Nerdio and Azure Virtual Desktop

Managed Services IT, a cloud-first MSP in Philadelphia, faced slow, costly service delivery and an inability to offer cloud environments using traditional infrastructure. To modernize and scale, Managed Services IT turned to Nerdio—leveraging Nerdio Manager for MSP and Azure Virtual Desktop—to quickly deploy enterprise-grade, full-stack Azure environments for its clients.

Nerdio automated environment builds and management, cutting technical build time by half and enabling one technician to do the work of three, which eliminated the need to hire additional staff and sped ticket resolution. Nerdio also enabled GPU-enabled AVD desktops (migrating clients like Penn Lighting in a single weekend), removing the need for ~$6,000 workstations, improving employee productivity and work‑life balance, and delivering measurable cost and efficiency gains for Managed Services IT.

Managed Services IT

Jim Brennan

President