Case Study: Mississippi Division of Medicaid strengthens security and simplifies remote access with Nerdio-managed Azure Virtual Desktop

Mississippi Division of Medicaid strengthens secure remote access across 30+ offices with Nerdio

The Mississippi Division of Medicaid, a government agency providing healthcare coverage, faced challenges with its fragile legacy Citrix and on-premises RDS environments. These systems were difficult to maintain and introduced security risks for its distributed workforce handling sensitive healthcare data. The agency also found native Azure Virtual Desktop too complex for its team of IT generalists to manage effectively. They turned to the vendor Nerdio for a solution using Nerdio Manager for Enterprise.

Nerdio implemented a managed Azure Virtual Desktop solution that simplified deployment and ongoing management for the agency's IT team. This migration integrated remote access into a Zero Trust security architecture with conditional access controls, significantly strengthening security. The solution provided scalable, cloud-native remote access that ensured business continuity during disruptions. As a result, the IT team could shift its focus from maintaining infrastructure to service delivery, and the agency now views the Nerdio platform as a long-term, solved problem for its critical remote access needs.

Mississippi Division of Medicaid