Case Study: LAPEYRE achieves CRM performance validation and reliability under load with Neotys' NeoLoad

Lapeyre validates its new CRM system's performances with NEOTYS

Lapeyre, part of Saint‑Gobain’s Building Distribution arm, needed to validate the performance and reliability of a new CRM system before its production rollout to support company growth. The project required load‑testing software that could recreate realistic, multi‑user scenarios, was easy to learn and use, and offered comprehensive monitoring at an affordable price.

Lapeyre chose Neotys’ NeoLoad and, in under 10 man‑days, built complex test scenarios and used built‑in monitors to pinpoint and fix application and architecture bottlenecks. The result was a validated, reliable CRM launch with reduced operational risk, fewer potential user issues and avoided emergency remediation costs, allowing the rollout to proceed with confidence.

LAPEYRE

Julien Debray

Head of the CRM Unit, Organization and Information Systems Department