Case Study: SaaS Manager achieves churn reduction and customer retention with Neoteric

SaaS Manager - Customer Case Study

SaaS Manager, working with Neoteric, originally needed a faster way to launch SaaS applications with core features like authentication, SSO, customer management, notifications, payments, and subscriptions. The platform was later repositioned to help telecom companies address churn and customer retention, using the same product foundation to solve a new business challenge.

Neoteric rebuilt SaaS Manager into a cloud-based solution for churn reduction and offer optimization, using Java, NodeJS, Angular, NestJS, Azure, AWS, and AI/ML capabilities, along with automation tools like G1ANT and Puppeteer. The results included a software launch time reduction of up to 3 months, a $250,000 funding agreement, a startup contest win, and an enterprise license sale to a major Polish telecom in 2018.

SaaS Manager