Case Study: Sitecore achieves a unified customer intelligence solution with Neoteric

Boxever - Customer Case Study

Sitecore worked with Neoteric on Boxever, a cloud-based Customer Intelligence solution designed to connect customer, product, and operational data across channels. The main challenge was combining multiple modules within an already extensive project into one consistent system and structuring new features to fit existing ones.

Neoteric addressed this by operating three integrated frameworks to ensure proper communication between components and delivered a fully functional solution aligned with the client’s requirements. The project took 13 weeks and involved 3 developers, resulting in a completed platform that improved customer experience capabilities across the journey.

Sitecore