Case Study: Thommessen streamlines client matter onboarding with Neota Logic

Thommessen Simplifies Client Matter Onboarding With Neota’s AI Automation Platform

Thommessen, a Norwegian full-service law firm, wanted to streamline a highly manual new client matter onboarding process and reduce errors across its internal systems. To get started, the firm partnered with Neota Logic and piloted its low-code automation platform to digitize the workflow and improve efficiency, accuracy, and risk management.

Using Neota Logic, Thommessen built an automated onboarding application that pulled data from existing systems, integrated with the Norwegian company register, and generated matter confirmation letters automatically. The result was a faster, more accurate process that reduced back-and-forth for the finance team, improved data quality, and was successfully built and launched in about three months.

Thommessen

Trine Melsether

CDO